How do I apply for the card?
Applying for the card is easy. Simply click here to open the application form. You will be asked to complete a form and agree to the terms and conditions associated with use of the card.
Please note, you must have a current bank account and a valid email address to apply for the Motorcheck FuelCard.

How many cards can I sign up for?
You may sign up for a maximum of 3 cards at no additional cost. However, please remember that each card will be subject to payment from the same bank account. To apply for an additional card on a different bank account, you must complete a second application.

Can I sign up for additional cards at a later date?
Absolutely! To order additional cards or cancel existing ones, you can send your request to us in writing using one of the options below;

Online at http://www.fuelcard.ie
By E-mail to info@motorcheck.ie
By Fax to 01-883 9235
By Post to Motorcheck FuelCard, Europa Academy, Balheary Road, Swords, Co. Dublin.

NB. You must quote your account number (located at the top of your invoice) or your full card number with each request.

How long will it take for my card(s) to arrive?
Applications normally take 28 days from the day your direct debit mandate is received to delivery of your card.

If my card doesn’t arrive within 28 days, what should I do?
If your application is delayed, you will be notified directly by Motorcheck. However, if you have not been contacted and your card has not arrived within 28 days, you should contact the Motorcheck team at 01-883 9230 or directly by email at info@motorcheck.ie.

Where can I use my card?
Click here for a list of participating stations.

Can I use the card internationally?
No. The card is only applicable to the Republic of Ireland.

Can I purchase anything else with my FuelCard?
Yes. You can purchase Petrol, Diesel, Lubricants and Carwashes with your Motorcheck Fuelcard.

Are there any special requirements at the petrol station for using the card?
No. Your price is not calculated at the station and the staff member facilitating your purchase will not require any information from you.

I have received my card and used it to buy petrol but the amount on the receipt was the same as the price on the pump. When is the discounted rate applied?
Having used your card at a Topaz station to pay for Petrol or Diesel you will be asked to sign a receipt (similar to a credit card receipt). This receipt details the number of litres received and th pump price at the station. Although your fuelcard rate is applied immediately, this receipt will not detail your final price.

At the next monthly billing period, you will receive an e-bill by email. This e-bill details the number of litres purchased, the price at the petrol station where you purchased the fuel and your fuelcard rate.

The amount put forward for direct debit is the number of litres multiplied by fuelcard rate in place at the time your fuel was purchased

Can the card be used at any other petrol stations in the Republic of Ireland?
No. The Motorcheck Fuelcard will only be accepted by Topaz stations in the Republic of Ireland.

How will I know what the fuelcard price for the week is?
The cent per litre price will be updated on a weekly basis at http://www.fuelcard.ie. If you have subscribed for a free weekly SMS you will also receive the latest price direct to your mobile every Friday afternoon.

Is there any guarantee that the discounted price will be cheaper than other petrol stations?
Unfortunately not. Fuel prices vary from region to region and are subject to a number of local influences.

Are there any hidden costs involved other than related bank charges?
No. The Motorcheck Fuelcard is provided free of charge.

Is there a minimum amount that I have to spend on the card?
No. You can use the card as often or as little as you like.

How do I pay for my purchases?
All payments are made by direct debit from your bank account.

Can the DD be taken directly from my Credit Card Account?
Unfortunately not. To apply for the Fuelcard, you must have a current bank account.

When is the direct debit taken from my account?
All Fuelcard holders will have the benefit of 1 month’s interest free credit. This means that you will receive your invoice by email once a month. The invoice will state clearly how much is due to be taken from your account and on what day this will occur.

Will I need any special software to read my invoice?
In order to open and read or print your e-bill you will need the software Adobe Acrobat Reader, which is available free of charge from the Adobe website.

For instructions of how to download and install this software onto your computer please visit http://www.adobe.com/products/acrobat/readstep2.html

Will I be notified in advance of the debit?
You will have a minimum of seven days notice before the direct debit is processed.

What happens if I miss a direct debit?
If a direct debit is returned unpaid for technical reasons, a member of Topaz’s credit department will contact the cardholder in an attempt to rectify the problem. Technical returns are not subject to any penalties or fees.

However, if a direct debit is returned for credit reasons the card will be immediately stopped. This is a security precaution and designed to combat fraud or any unauthorized use of a stolen card. A Topaz representative will make contact with the card holder, inform them of the situation and request payment for the overdue amount plus a €40 administration fee (levied by Topazl) via a “same day bank transfer” or credit / debit card payment. Once this has been completed, the account, subject to certain terms and conditions, will be nominated for reinstatement.

What do I do if my card is lost or stolen?
To report a lost or stolen card please visit http://topazcard.ie/cardservices/stop. You can also send an email to info@motorcheck.ie detailing your name, address and vehicle registration number or call us at 01-883 9230. Let us know which cards have been lost and we will place them on stop and have replacements issued straight away.